IS AT THE HEART OF EVERYTHING WE DO

About Metcash

OUR STORY

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we’ve been backing independents and strengthening the communities we operate in.

Today, Metcash is Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor and hardware industries. We provide our partners with strategic insight, purchasing, warehousing, distribution and systems support.

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Our Business

While we may be large in size, we’ll always be locals at heart. Working hand in hand with the nation’s most trusted independent brands, we’re proud to connect locals with the products and produce they love most – all while reshaping the future of retail from the ground up.

As a Metcash Leader, you’ll have the opportunity to be part of something big. Our community of Metcash legends is dedicated to taking the big chains to task and making an impact for better. And, it’s our leaders who are the driving force behind it all. So roll up your sleeves, get stuck in, and help us build a culture that embraces independence, empowers local communities, and leads the way for a future that local, family-owned businesses will love to be part of.

WHO WE ARE

We’re food, liquor and hardware people, united together by the simple belief that independence is worth fighting for. And with all the hands-on merchandising, operational and marketing support we offer, we’re excited to help our independent retailers become the best store in town.

Tap the modules to learn more about our pillars.

LIQUOR

We might be nationwide, but at ALM, we still know how to keep it local. With tailored support for almost 2,700 stores across the country, we’re the leading supplier of independent liquor retailers and have been honing our craft for almost 100 years. And with some of the country’s most loved independent brands like Cellarbrations, The Bottle-O and Thirsty Camel as part of our Group, we’re giving local customers and retailers across Australia something to celebrate.

Food

At Metcash Food, we’re the power behind local business – proudly supplying over 1,600 independently owned stores in every corner of Australia. With a range of trusted independent brands like IGA, Foodland and Campbells, our stores sit at the hearts of their communities, providing locals with the products and homegrown produce they love most.

Hardware

At IHG, we’re strengthening local communities one postcode at a time. As the leading supplier of over 1,600 independently owned stores nationwide – we’re here to give our local heroes a competitive advantage to take the big chains to task. And with trusted hardware brands like Mitre 10 and Home Timber & Hardware in our true-blue portfolio, we can give locals the tools and support to build strong communities – literally!

WE BELIEVE

Independence is worth fighting for
In treating our people, retailers and suppliers the way we like to be treated
In giving back to the communities where we live and work

More of what works and less of what doesn't

• Investing more into the initiatives our customers love.

• Adopting new initiatives that better match how our customers like to shop.

• Lowering costs with simpler, more efficient processes.

• Keeping costs sustainable, now and in the future.

Taking the big chains to task with competitive offerings

• A wide range of local favourites

• The best service in town

• Reliable, competitive prices

• Serving every pocket of Australia and New Zealand

Creating the best stores in town.

• Understanding customer needs

• Predicting future customer trends

• Exploring new partner relationships

• Trialing new store formats and ownership models

How we make it happen

• Getting behind our retailers.

• A big little family

• A unified vision

• Our reputation for success

Corporate Responsibility

People & Community

Community and charities

When you exist to support local communities, giving back comes naturally. We support a range of charities and encourage all our staff to do the same.

Dignity and respect

People are at the lifeblood of our communities and the heart of our organisation. Metcash is committed to upholding the rights of others to be treated as they deserve to be – both within our business, and across our supply chain.

Safety and wellbeing

The safety of our people and those we engage with is everything to us here at Metcash, and we’re dedicated to meeting our ‘Zero Harm’ target.

Diversity and inclusion

Here at Metcash, one size definitely doesn’t fit all, and diversity and inclusion is fundamental to our culture and core values. We recognise that each person has unique strengths, and that high performance is underpinned by embracing those strengths.

Corporate Responsibility

Responsible Sourcing

What we buy matters

From palm oil to eggs and even toilet paper, Metcash is committed to the responsible sourcing of products within our business, and across our independent retailer network.

Healthier choices and communities

We understand that healthy communities are strong communities, which is why we’re committed to providing nutritious products to all our retail partners. We also offer educational resources to promote a healthier lifestyle for our customers

Corporate Responsibility

Environment and Sustainability

Emissions and energy reduction

Being committed to minimising our impact on the environment isn’t just something we say. We’ve established policies around lower energy consumption and emissions, and are currently exploring the introduction of solar into our distribution centres.

Waste and recycling

We have an ongoing focus to reduce landfill waste, and continue to work with our contractors, building managers and people to promote better recycling and recovery.

Our Value Proposition

LOOKING FORWARD TO IT

The world of retail is changing as fast as we are – but we’re not just along for the ride. We’re here to be the change we want to see in the world, and when it comes to standing up for the independents, strengthening communities and championing local legends – we always walk the talk.

Fresh Pantry

The Fresh Pantry is our small grocery store offering, focusing on fresh and convenient options as well as a range of household staple items. Our Fresh Pantry stores are tailored to their local communities and stocked with care and thought for what our local customers want.

Shop My Local

We’re committed to making just as much of an impact online as we are on the ground. With the launch of our growing Shop My Local platform, we’re connecting independent liquor retailers to customers through an easy to use e-commerce site.

shopmylocal.com.au

Sapphire Stores

The Sapphire Store refurbishment program is bringing best-in-class hardware to our communities, thanks to the leading edge and shopper friendly customer experiences they offer. Our upgraded stores have seen average sales growth of 15% in stores, with a further 140 upgrades planned between now and the end of 2022.

Ready to begin your career at Metcash?